LEVEL 2 CONFLICT MANAGEMENT REFRESHER

The Only Accredited Classroom-Based Conflict Management Refresher for Security Operatives


Close Protection Academy: Level 2 Conflict Management Refresher

Fully Accredited & Certified by Highfield Qualifications


Is Your Security Team Prepared for the Real World?

Conflict happens fast. Your team must think faster. Whether on the doors, at events, or in corporate environments, security operatives face conflict daily—and how they respond can make all the difference.


Introducing the ONLY accredited, classroom-based Conflict Management Refresher currently on the market, designed exclusively for licensed SIA Door Supervisors and Close Protection Operatives.

COURSE SNAPSHOT

  • Duration: 5 Hours
  • Accreditation: Highfield Awarding Body for Compliance
  • Format: Classroom-Based, Interactive & Practical
  • CPD Certified: Perfect for continuous professional development
  • Designed For: SIA licence holders needing a skills and knowledge refresh

COURSE CONTENT

  • Unit 1: Understanding Conflict and Early Recognition
  • Unit 2: Effective Communication for De-escalation
  • Unit 3: De-escalation Techniques & Managing Challenging Behaviour
  • Unit 4: Personal Safety and Risk Assessment
  • Unit 5: Legal and Post-Incident Considerations

WHY CHOOSE US?

  • The ONLY Accredited Conflict Refresher in the UK
  • Written & Delivered by Security Experts
  • Focused, Practical & Legally Up-to-Date
  • Supports SIA Licence Holders & CPD Portfolios
  • Perfect for Door Supervisors, CPOs, Event Security, and Corporate Security

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